Destination Englewood? This letter was emailed to the 4th Ward Gazette by a very dissatisfied resident who recently moved her family to Englewood.
October 8, 2014
Good day:
I am writing in regard to a recent insulting experience as a patron of Selena's Perfect Nails on Palisades Ave, Englewood, NJ.
Having been serviced here in the past, I was quite surprised by such dismay from the owner. The same owner that shared a compliment with me in regard to my daughter; that has also frequented this establishment for years. She expressed that my teenage daughter is always very courteous and pleasant.
Today, I entered for a mani/pedi to a rather empty salon and she tells me it will be an hour wait.
I reply "ok" and continued to select my polish.. Another woman walks in 10 minutes later and she asked her politely to sign in. She said the young lady will be right with her?
Am I chop liver? I politely ask her "Why am I told an hour and the other walk-in gets serviced immediately?"
She tells me that no one wants to do my nails at her Salon? Yet, the workers all greeted me with friendly hello's and smiles?
I ask her if she no longer wants my business and she proceeds to tell me NO!!!
She doesn't need my money? The nerve! After I have patronized this business with my daughter and myself for years?
I said as you wish and proceeded out the door!
I am disgusted by business owners that don't respect or value my money in Englewood.
Residents and taxpayers should be treated with dignity and respect.
Without us, there is no you!
Englewood, you have got to do better!
Sincerely,
Disgusted Taxpayer
Selena's Perfect Nails
97 W Palisade Ave, Englewood, NJ 07631
(201) 227-7100
October 8, 2014
Good day:
I am writing in regard to a recent insulting experience as a patron of Selena's Perfect Nails on Palisades Ave, Englewood, NJ.
Having been serviced here in the past, I was quite surprised by such dismay from the owner. The same owner that shared a compliment with me in regard to my daughter; that has also frequented this establishment for years. She expressed that my teenage daughter is always very courteous and pleasant.
Today, I entered for a mani/pedi to a rather empty salon and she tells me it will be an hour wait.
I reply "ok" and continued to select my polish.. Another woman walks in 10 minutes later and she asked her politely to sign in. She said the young lady will be right with her?
Am I chop liver? I politely ask her "Why am I told an hour and the other walk-in gets serviced immediately?"
She tells me that no one wants to do my nails at her Salon? Yet, the workers all greeted me with friendly hello's and smiles?
I ask her if she no longer wants my business and she proceeds to tell me NO!!!
She doesn't need my money? The nerve! After I have patronized this business with my daughter and myself for years?
I said as you wish and proceeded out the door!
I am disgusted by business owners that don't respect or value my money in Englewood.
Residents and taxpayers should be treated with dignity and respect.
Without us, there is no you!
Englewood, you have got to do better!
Sincerely,
Disgusted Taxpayer
Selena's Perfect Nails
97 W Palisade Ave, Englewood, NJ 07631